Shopping on Penny Essentials is quick, easy, and secure. Follow the steps below to place your order.
Step 1: Browse Products
- Visit www.pennyessentials.co.ke
- Browse through our categories or use the search bar to find what you need
- Click on a product to view details, pricing, and availability
Step 2: Add to Cart
- Select the quantity you want
- Click Add to Cart
- Continue shopping or proceed to checkout when ready
Step 3: Review Your Cart
- Click the cart icon to review your selected items
- Confirm quantities and prices
- Remove or update items if needed
Step 4: Proceed to Checkout
- Click Checkout
- Sign in to your account or continue as a guest
- Enter your delivery details (name, phone number, and address)
Step 5: Choose Payment Method
- Select your preferred payment option:
- M-Pesa
- Other available payment methods (if applicable)
- Confirm payment to complete your order
Step 6: Order Confirmation
- You will receive an order confirmation via SMS or email
- Our team will begin processing your order immediately
Step 7: Delivery
- Our rider or courier will contact you before delivery
- Please ensure you are available to receive your order
- Inspect your items upon delivery and report any issues within 24 hours
Need Help While Shopping?
If you experience any challenges or have questions:
Email: store [at] pennyessentials.co.ke
Phone/WhatsApp: +254 725 929121
Support Hours: Monday – Saturday, 8:00 AM – 6:00 PM
Thank you for choosing Penny Essentials. We’re happy to serve you!